Our client, a large French laboratory operating worldwide, uses Excel files to process his critical data.
This allows them to carry out the inventory of their computerized systems, the management of their suppliers, of their owners, and the associated Quality actors. This inventory management allows a periodic and global review. These Excel files are stored on a Windows server with restricted access to 50 people.
The use of Excel files for critical activities is a risk (absence of audit trail, user management…) which can lead to observations during inspections (audit) for failure to respect data integrity.
This is why this customer looked to digitize its process at the end of 2019.